Questions and answers
The questions carriers ask before ordering, answered plainly. If yours is not here, contact us before you pay.
Billing
How much does the filing service cost?
$45, one time, for the BOC-3 filing service. There is nothing else to pay for this filing.
Is the $45 charge recurring?
No. We do not charge an annual fee for this filing.
What is your refund policy?
The terms are set out in our Refund Policy. Contact support with your order reference and we will help. Read the Refund Policy.
The filing
What is a BOC-3?
A BOC-3 designates process agents to receive legal documents for your company as part of the operating-authority process.
Who needs one?
Businesses applying for FMCSA operating authority — for-hire motor carriers, brokers and freight forwarders — generally need a BOC-3 on file before authority can be granted. If you are unsure, contact support before ordering.
Can I file a BOC-3 myself?
For a motor carrier, the BOC-3 is filed by a process agent on the carrier's behalf. Brokers or freight-forwarder applicants without commercial motor vehicles may be able to file on their own behalf. Our service handles the filing workflow with blanket process-agent coverage.
What is a process agent?
A person or firm in a state who can accept legal documents on your company's behalf and pass them to you.
What is blanket process-agent coverage?
One filing covering all 50 states and the District of Columbia, instead of arranging representation state by state.
What information do you need from me?
Your USDOT number, and confirmation that the company details we retrieve are correct. Stripe collects your email and payment details at checkout.
Why do you ask for my USDOT number?
It is how we retrieve your company from public FMCSA records, so you do not retype anything.
What if I already have a BOC-3 on file?
Contact us before ordering so we can help you determine whether another filing is needed.
Your order
How do I know when the filing is completed?
We email the address you used at Stripe checkout, and your order page shows the current status.
Can I track my order?
Yes. The tracking link is in your confirmation email and on the page you see immediately after payment.
Where will my filing document be?
On your order page when the filing is completed, and sent to your checkout email.
What if my company information is incorrect?
Edit any line on the review page before paying. After payment, contact support with your order reference — we will review the change and tell you what is needed.
What if I have already paid?
Opening the payment link again shows your order status, not another payment page. You will not be charged twice.
What if my payment link no longer works?
Look your company up again with your USDOT number. If an order already exists, we take you to it rather than charging again.
The company
Is Milepost Filings affiliated with the FMCSA?
No. We are a private filing service, not affiliated with or endorsed by the Federal Motor Carrier Safety Administration or the U.S. Department of Transportation.
Who operates Milepost Filings?
SNIETS Company Limited. Business address: 5830 E 2nd St, Ste 7000, Casper, WY 82609.
How do I contact support?
support@milepostfilings.com. Contact page.